Max Super Speciality Hospital

I am writing to express my sincere appreciation for the exceptional care and service I and my wife, Bina Malik, received at Max Super Speciality Vaishali recently.

We were particularly impressed by Dr. Pavan Kumar Johri, who performed a successful cataract surgery on my wife's right eye on March 19, 2024. Dr. Johri's experience, evident from his 34-year career including a long tenure at very reputed medical institute, was immediately apparent. He instilled confidence with his professionalism when explaining the procedure, but also went above and beyond by demonstrating genuine compassion and care throughout the process.

It is important to acknowledge the excellent support Dr. Johri receives from his team. Ms. Priyanka, Dr. Johri's coordinator, deserves special mention for her efficiency and helpfulness. Her attentiveness towards patients like us ensures a smooth and stress-free experience at the hospital.

In addition to the aforementioned, I would like to highlight a few specific instances that further exemplify the exceptional service we received:

Dr. Johri's detailed explanation: Dr. Johri took the time to thoroughly explain the cataract surgery procedure, addressing all our questions patiently. This clear communication instilled confidence in my wife and me.

Ms. Priyanka's prompt assistance: Ms. Priyanka was always available to answer our queries and address any concerns we had, both before and after the surgery. Her proactive approach made the entire process much easier for us.

The supportive team: The entire team at Max Super Speciality Vaishali, from the nurses to the administrative staff, displayed professionalism and a commitment to patient well-being.

We are incredibly grateful for the expertise, compassion, and dedication displayed by Dr. Johri, Ms. Priyanka, and the entire team at Max Super Speciality Vaishali. Their exceptional service is a true testament to the high standards upheld by Max Super Speciality hospital at Vaishali, Ghaziabad, U.P.

A. K. Malik

Ex. DY. General Manager,

Air India

27/3/202

I booked an appointment in Max Hospital and coincidentally got an appointment with Dr. Astha Agarwal mam. I visited for my pregnancy and was very nervous about many things as it's my first baby . Dr. Astha Agrwal mam asked me few questions and also she cleared all my doubts. Few things about Dr. Astha Agrwal mam are

1. she is very cordial in nature.

2. she listen patiently and clear all doubts even small ones as well.

3. she prescribed very few medicines as it required not excess use of medicine nor too many tests.

4. During delivery of baby also she has counseled me very nicely as i was very nervous due to breach position of my baby and afi was very low.

but i am thankful to her that i am blessed with baby boy and we both are in good health now.

Even Post delivery as well Dr. Astha agarwal mam is very easily accessible and she giving all the suggestions i am asking for.

Most important thing is, i never got second thought to consult any other doctor or take second opinion during pregnancy as she explains everything very clearly and gave me confidence in very curicial moments as i was also infected by covid19 in 5th month of pregnancy.

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My father had an issue in his voice and on consulting ENT specialist he was diagnosed with vocal cord cancer after biopsy. My life went upside down and my family doctor asked me to consult radiation oncologist. I was fortunate enough to meet Mr. Gagan Saini with whom I met in Max hospital, Vaishali and post meeting him I was relaxed that i am in safe hands as he explained me the disease and the procedure that we can take to cure the same. In every consultation he was so patient and listened to all my concerns(which is very rare as the person whose father has been diagnosed with cancer is filled with anxiety, dozens of questions and for a doctor it's a regular issue).

Mr. Gagan Saini is a gem of his field and I would say Max hospital is blessed to have such a great and calm mind who understands the disease and treats the patient like a family. During my father's treatment he guided me for everything and was available to connect at all time. I wish and pray no one goes through cancer but unfortunately if anyone in the family is going through cancer then I would recommend everyone to consult Mr. Gagan Saini. Words are not enough to describe the doctor he is and the way he treats the patient. Post his treatment my father is doing fine and we have been asked to follow up for the next 5 years.

I came to doctor Darshan Singh Bhakuni for treatment of my mother who was suffering for arthritis since many years. We have treated from two three doctor earlier but condition getting worsen.

Then we met Dr. Darshan Singh and his attention to detail, his patience in explaining the treatment options, and his willingness to listen to our concerns have not gone unnoticed. He went above and beyond in ensuring that my mother received the best possible care, and we cannot thank you enough for your efforts. Now my mother Arthritis under control, she quit painkillers and feeling strong enough in her 73 year of age.

It is evident that he is not only a skilled physician but also a caring individual who genuinely cares about the well-being of his patients. His passion for his work shines through in everything he do, and it is truly inspiring.

Thank you once again for everything you have done for my mother. Your unwavering commitment to providing the highest level of care has not gone unnoticed, and we are truly grateful to have you as her doctor.