Ovum Woman and Child Speciality Hospital

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Visited for my wife.

First time visit: We consulted, bought medicines and came back.

Follow up visit: Someone told doctor was not available but her assistant was there. My wife met her but realised she was the one who had prescribed her on first day also. My wife then complained how come they made her assistant sit under main doctor’s name without patient’s knowledge? The supporting staff apologised and while appreciating our politeness they told other patients behaved rudely when they got to know about that. This is a serious matter when it comes to trust. Practo and hospital officials must look into it.

I visited Queen's hospital to confirm my pregnancy. I saw that the hospital was fully organized and clean and had all types of facilities for Normal and C-section delivery. After I started visiting here for regular pregnancy checkups. Dr. Gowri madam and the staff treated me very well they took care of me and my baby till last. They heard all our problems and gave solutions. We planned for c-section delivery here. Dr. Gowri who has more than 35 yrs of experience handled every situation very well and took care of me and my baby every day when I got admitted for delivery. My delivery went smoothly and got discharged after 3 days.I recommend this hospital.

we visited the clinic for brown discharge which we were not aware of. We thought that was periods because it is in reddish and brown color.The doctor is not explaining the problem clearly. Even if we are asking doubts, she is not answering properly. *** ** ****** ******* *** ************* ** ***** ***** ******* ** ***** ********* ** ***** **********When ever we consulted the doctor we come up with same doubts.they made us spend almost 8K just to stop brow discharge, ***** * ************* ** *** **** ******** ***** *** *** ********Every time we visit she is not spending not even 10 min and always Hurry in Something Else. We're not happy and satisfied.. Highly disappointed...

We were expecting our child since four years of marriage and had seen multiple doctors in Gurgaon and then when my husband relocated to Bangalore on my friends advice we met Dr M Gowri. She is empathetic and kind hearted and quite experienced in her trade. She was almost God send and within a month we were waiting for our 1st child. She gave us excellent guidance all though pregnancy and also during tough times during 3rd trimester where I got admitted once. I am really thankful for her guidance and motherly touch and would recommend her highly!

Regards

Priti Singh

**** ** * *** ******** **** **** ******** They have absolutely no respect for patients’ time—completely disorganized *** ******** I had an appointment with Dr. M. Gowri, and my experience was extremely frustrating. ******* ******** ******* *** ****** ** ******** ** ********* ******** ***** **** **** * ****** ** **** ** **** ******* ************ *** ****** ******

*** ********** ******** ****** **** *** ******** ** ****** *** ********** **** ****** * ******* **** *** **** ** ****** ********* **** she refused to properly consult with me and asked me to revisit. Furthermore, Dr. Gowri consistently showed up late, making it pointless to book an appointment in advance. Even with a scheduled time, I would end up waiting for over an hour.***** ****** ** ********** ************* *** **** ***** ***** ***** ** **** ** ***** **** ******** ******* ********* I strongly advise against visiting this hospital.

Pathetic experience. I went there for a small medical issue, the doctor is okay but the management is pathetic and slow.

1. Not asking test consent - First the doctor wrote some tests post visitation,then the clinic people directly sent me to the lab room without even asking whether I want to do the tests from the same clinic.

2. Not experienced assistant - The lab technician *** **** ** ***** *** *** **** ******* *** ****** ****** ** kept on moving the needle around my vien to get the blood. When I asked that person whether he is experienced for the job then he said he is from ott and not a lab technician adding to that he took blood on two vials for 3 tests. When I highlighted the same to the receptionist she said not to worry and they will send the reports within 2-3 days. Continued misery

3. Delays and lies - They shared 2 out of 3 test reports and after multiple follow-ups over call/email/whatsapp over a period 8 days they told the 3rd report is not done and advised me to visit the clinic and then they will again do the test.

PATHETIC MANAGEMENT - **** * ******** ALSO THEY DO NOT RESPOND. I AM NEVER GOING THERE AGAIN.

Note -

1. the follow-up consultation is only free if you visit within 4 days post your 1st consultation.

2. Tests are much cheaper outside the clinic

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I am deeply concerned and frustrated by the treatment I received from the doctor. I had booked an appointment for 3:45 PM but was asked to come by 3:30 as the doctor planned to leave early. Despite the inconvenience, I made sure to arrive by 3:10. However, the doctor seemed entirely uninterested and was clearly in a rush to go home. She barely took the time to listen to my concerns and hastily prescribed medications and tests without fully understanding my issue.

What was even more distressing was the way she asked irrelevant and personal questions that had nothing to do with my condition, i felt extremely uncomfortable and unheard. I chose this doctor based on the positive reviews, but my experience was the complete opposite. It was evident that the doctor was too proud to show any compassion or take the time to properly address my concerns.

I paid for the consultation, but the experience was ** **** **** I can't imagine ever following up. This was an extremely disappointing encounter, and for the first time in my years in Bangalore, I faced such ************** *** dismissive behaviour from a doctor.

For me Dr. Gowri is angel. I have never seen a gynaecologist like her. when everyone gave up she was the one who was by my side and showed me the light. Her positivity and motherly behaviour helps me in thriving. I have been showing her from last 5 months and whatever gynaecological problems I had so far have now become normal.

The waiting time is more even after taking an appointment. Biggest issue with time management. More experienced Nurses are required along with a few doctors. Compared to patients doctors are very less and this needs to be taken care of so that hospital can function in an organized way.

She is experienced and friendly also her treatment is simple and quick but she told to avoid some food items but I was looking for an explanation which I didn't get, I know there must be some valid reason to it but I think as a patient I need to know every thing which is related to my health if she is suggesting me to avoid something I will do so but also she has to make me understand and clear her point of treatment.